SHIPPING & DELIVERY

Orders within the EU are shipped using reliable tracked delivery services. For European deliveries, orders are dispatched using trusted courier partners such as DHL, PostNL, or other suitable express delivery services, depending on the destination.

All shipments are sent with tracking information, which will be shared with you once your order has been dispatched.

Orders placed before 8:00 AM, Monday to Thursday, will be processed and prepared for dispatch on the same working day or the following day, whenever possible. Orders placed on Thursday, Friday, Saturday, and Sunday will be processed on the next working day.

Please note that delivery times may vary depending on the destination, courier availability, public holidays, and weather conditions.

Orders placed on Friday after 8:00 AM, Saturday, Sunday, or on public holidays will be processed on the next working day.

As caviar is a perishable product, we may adjust dispatch days to avoid unnecessary delays over weekends or holidays.

Once your order has been shipped, you will receive a tracking link by email so you can follow the status of your delivery.

While we work with reliable courier partners, delays may occasionally occur due to circumstances outside of our control, including adverse weather, courier disruptions, public holidays, or customs delays for international shipments.

In such cases, La Caviare cannot guarantee exact delivery times once the parcel has been handed over to the courier. If a parcel is lost or wrongly delivered, we will work with the courier to investigate the issue and find the best possible solution.

For shipping outside the EU or to countries not currently listed at checkout, please contact us directly before placing your order.

For all shipping-related inquiries, our team is reachable directly by email. Replies are sent within one business day, Monday through Thursday.